Terms and Conditions
We, PotatoPay.co ("PotatoPay"), a platform established under the laws of the Republic of India, operate to facilitate and support creators ("Streamers") and their audience ("Supporters"). These Terms and Conditions (“Terms”) govern your use of PotatoPay.co (“Website”) and associated services. By using this Website, you agree to these Terms. If you disagree with any provision, please discontinue use.
1. DEFINITIONS
1.1 Website refers to PotatoPay.co and its associated services.
1.2 Streamer means a registered user who monetizes their content by receiving tips through the Website.
1.3 Supporter refers to individuals who voluntarily send monetary tips or paid messages to Streamers.
1.4 User collectively refers to Streamers, Supporters, and visitors.
1.5 Personal Data means information voluntarily provided by Users, including payment details.
1.6 Intellectual Property Rights means copyrights, trademarks, and other exclusive rights in creative works.
2. USER RIGHTS AND OBLIGATIONS
2.1 Streamer
Streamers are responsible for all content they create, upload, or broadcast.
Must provide accurate details and complete KYC verification as mandated by law and Razorpay Route requirements before receiving settlements.
Must comply with Indian laws including IT Act, data protection rules, and tax obligations (including GST if applicable).
Are entitled to receive a share of tips after PotatoPay deducts its platform commission and applicable taxes.
Must not use the platform for unlawful or prohibited activities (fraud, gambling, hate speech, political funding, etc.).
2.2 Supporter
Must provide valid contact/payment details for transaction processing.
Acknowledge that tips are voluntary, final, and non-refundable, except in cases of payment failure or technical error.
Agree that tips do not constitute a purchase of goods or services but are a form of support or appreciation.
3. PROHIBITED ACTIVITIES
Users shall not:
Post illegal, harmful, or infringing content.
Misuse the platform for fraudulent or unauthorized purposes.
Violate RBI guidelines or other payment regulations.
Attempt to bypass security measures or exploit the Website.
Upload, share, or promote adult (18+) content, sexually explicit material, or pornographic content of any kind.
Create or distribute content that promotes hate speech, harassment, or discrimination based on race, religion, gender, sexual orientation, caste, or any other protected category.
Engage in any behavior that undermines a respectful and inclusive environment on PotatoPay.
4. PAYMENT PROCESSING & SETTLEMENT
4.1 Payment Gateway: All payments are processed through Razorpay’s secure gateway in compliance with RBI regulations.
4.2 Platform Fee: PotatoPay deducts a 5% service/platform fee on each tip as commission before settlement to the Streamer.
4.3 Settlement: Net amounts (after commission, applicable GST, and payment gateway charges) are automatically transferred to Streamer-linked accounts via Razorpay Route within the prescribed settlement cycle (T+1/T+2).
4.4 Refunds: Tips are voluntary and final; refunds are only issued for duplicate payments or technical failures.
4.5 Compliance: Streamers must complete KYC verification to receive settlements.
5. INTELLECTUAL PROPERTY
By uploading content, Streamers grant PotatoPay a non-exclusive, worldwide license to display, promote, and distribute it for the purpose of platform functionality and marketing.
Users are solely responsible for ensuring no third-party rights are infringed.
6. TERMINATION & ACCOUNT SUSPENSION
PotatoPay reserves the right to suspend or terminate accounts for violations of these Terms, non-compliance with KYC norms, or suspicious transactions.
7. LIMITATION OF LIABILITY
PotatoPay is not liable for:
Disputes between Streamers and Supporters.
Losses from third-party gateway errors.
Delays caused by bank downtime or force majeure events.
Any indirect, incidental, or consequential damages.
8. TAX OBLIGATIONS
Streamers are responsible for declaring and paying taxes on income earned through tips
PotatoPay may provide transaction records to assist Streamers but is not liable for their tax compliance.
9. GOVERNING LAW & DISPUTE RESOLUTION
This agreement is governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mainpuri, Uttar Pradesh.
10. CONTACT
For queries, reach us at potatopayco@gmail.com